apk7 Privacy Policy
At apk7, your privacy isn't a formality — it's a foundational commitment. This Privacy Policy explains exactly what personal data we collect when you use the apk7 platform, why we collect it, how it is stored and protected, who we share it with, and what rights you have under Philippine data protection law. Please read this document carefully before creating an account.
How apk7 Protects Your Data
apk7 handles your personal information with the care it deserves. Here's a plain-language summary of the key privacy principles that underpin how we operate — before you dive into the full policy below.
256-bit SSL Encryption
All data transmitted between your device and the apk7 platform is encrypted using industry-standard 256-bit SSL technology. Your login credentials, financial details, and personal data are never transmitted in plain text.
Secure Data Storage
Your personal data is stored on secured servers protected by multiple layers of access controls, firewalls, and intrusion detection systems. Access is restricted to authorised apk7 personnel on a strict need-to-know basis.
Your Rights Under RA 10173
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have the right to access, correct, and request deletion of your personal data held by apk7, as well as the right to data portability and to lodge a complaint with the NPC.
No Unauthorised Sharing
apk7 does not sell, rent, or trade your personal data to third parties for marketing purposes. We only share data with vetted service providers who are contractually bound to protect it, and with regulatory bodies as legally required.
You Stay in Control
You can update your personal information, adjust your communication preferences, and exercise your data rights at any time by contacting the apk7 support team or through your Account settings.
PAGCOR Compliance
apk7 operates under PAGCOR's Philippine online gaming regulatory framework, which includes specific requirements for the collection, retention, and protection of player data. Our data practices are designed to meet and exceed these obligations.
Introduction
apk7 ("we," "us," "our") operates the online gaming platform available at apk7.cam (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use our Platform, including registered players, visitors, and prospective customers (collectively referred to as "you" or "your").
This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the regulations issued by the National Privacy Commission (NPC) of the Philippines. It also reflects applicable data protection obligations arising from PAGCOR's online gaming regulatory framework.
By accessing the apk7 Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the apk7 Platform.
This Privacy Policy should be read alongside the apk7 Terms & Conditions. Together, these documents form the complete agreement governing your use of the apk7 Platform.
Personal Data We Collect
apk7 collects personal data that is necessary for the operation of our Platform, the provision of gaming services, compliance with legal and regulatory obligations, and the improvement of your user experience. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, security alerts, support |
| Financial Data | GCash account, Maya wallet, bank account details, transaction history | Deposits, withdrawals, fraud prevention, AML compliance |
| Gaming Activity Data | Game history, wager amounts, win/loss records, session duration | Service provision, responsible gaming, regulatory reporting |
| Technical Data | IP address, device type, browser type, operating system, cookies | Platform security, fraud detection, performance optimisation |
| Verification Documents | Government-issued ID photos, proof of address, selfie verification | KYC verification, AML compliance, regulatory requirements |
We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless required by law or specifically requested for responsible gaming purposes (e.g., self-exclusion based on vulnerability).
How We Collect Your Data
apk7 collects personal data through the following channels:
- Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, participating in promotions, or completing surveys.
- Automated Technologies: Technical data collected automatically when you access the apk7 Platform, including cookies, session tokens, IP address logging, device fingerprinting, and analytics tools used to monitor platform performance and security.
- Payment Processors: Transaction confirmation data shared by our payment partners (such as GCash, Maya, and banking partners) when you complete a deposit or withdrawal on apk7.
- Identity Verification Providers: Data returned by our KYC and identity verification partners when you submit verification documents, to confirm the authenticity of government-issued IDs and the accuracy of information provided during registration.
- Regulatory Sources: Data shared with us by PAGCOR or other regulatory bodies in the performance of their supervisory or enforcement functions, such as self-exclusion registers.
How We Use Your Personal Data
apk7 uses your personal data for the following purposes:
- Account Management: To create, maintain, and administer your apk7 Account, including verification of your identity and eligibility to participate in real-money gaming.
- Service Delivery: To process deposits and withdrawals, provide access to games and betting markets, and deliver the core features of the apk7 Platform.
- Regulatory Compliance: To comply with PAGCOR licensing requirements, Anti-Money Laundering (AML) obligations under Republic Act No. 9160 (as amended), KYC requirements, and other applicable Philippine laws and regulations.
- Responsible Gaming: To monitor gaming activity for signs of problem gambling behaviour, enforce deposit limits and self-exclusion requests, and fulfil our responsible gaming obligations under PAGCOR's framework.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeovers, collusion, money laundering, and other illegal or prohibited conduct on the Platform.
- Customer Support: To respond to your queries, complaints, and requests, and to maintain records of your interactions with the apk7 support team for quality assurance purposes.
- Marketing Communications: Where you have given your consent, to send you promotional offers, bonus notifications, and relevant product updates via email or SMS. You may opt out at any time.
- Platform Improvement: To analyse usage patterns, platform performance, and player behaviour in aggregate (anonymised) form to improve the apk7 Platform and develop new features.
Marketing Opt-Out: If you no longer wish to receive promotional communications from apk7, you can opt out at any time by updating your communication preferences in your Account settings, or by contacting our support team at [email protected]. Opting out of marketing does not affect service communications such as security alerts, transaction confirmations, or support responses.
Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, apk7 processes your personal data on the following legal bases:
- Contractual Necessity: Processing that is necessary for the performance of the apk7 Terms & Conditions to which you are a party, including account registration, game provision, and payment processing.
- Legal Obligation: Processing required to comply with PAGCOR licensing conditions, AML/KYC regulations, tax reporting obligations, and other applicable Philippine laws.
- Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such processing does not override your rights and freedoms.
- Consent: Processing for marketing communications and non-essential cookies, for which we obtain your explicit consent. You may withdraw consent at any time.
Sharing Your Personal Data
apk7 does not sell, rent, or trade your personal data. We may share your personal data with the following categories of recipients where necessary and in accordance with this Privacy Policy:
- Payment Service Providers: GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other payment partners, for the processing of deposits and withdrawals. These providers are subject to their own privacy policies and data protection obligations.
- Identity Verification Providers: Third-party KYC service providers who assist with the verification of player identities and documents as required by our regulatory obligations.
- Gaming Software Providers: Game developers and platform providers (such as Pragmatic Play, PG Soft, Jili, and others) who supply the games available on apk7. Minimum necessary technical data may be shared to enable game functionality and fairness auditing.
- Regulatory & Law Enforcement Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government bodies where disclosure is required by law, court order, or regulatory mandate.
- Professional Advisers: Legal counsel, auditors, and compliance consultants who are bound by professional confidentiality obligations.
- Fraud Prevention Services: Third-party fraud detection and risk management services used to protect the apk7 Platform and its players.
All third-party service providers who process personal data on behalf of apk7 are subject to data processing agreements that require them to protect your data in accordance with applicable Philippine data protection laws and to use it only for the specified purpose.
Data Retention
apk7 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
- Account and Identity Data: Retained for the duration of your Account plus a minimum of five (5) years following account closure, as required by PAGCOR regulations and AML/KYC obligations under Philippine law.
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, in accordance with AML reporting requirements under Republic Act No. 9160.
- Gaming Activity Records: Retained for a minimum of three (3) years for responsible gaming monitoring and regulatory reporting purposes.
- Customer Support Correspondence: Retained for three (3) years following the resolution of the relevant query or complaint.
- Marketing Consent Records: Retained for the duration of your consent plus three (3) years, to demonstrate compliance with consent requirements.
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with apk7's data disposal procedures. Where anonymisation is applied, the resulting data no longer constitutes personal data and may be retained for analytical purposes indefinitely.
Security Measures
apk7 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data transmitted between your device and the apk7 Platform.
- Encryption of sensitive data at rest, including financial information and identity documents.
- Multi-factor authentication options for player accounts.
- Role-based access controls limiting internal access to personal data to authorised personnel only.
- Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals.
- Real-time fraud detection and anomaly monitoring systems.
- Staff training on data protection obligations and security best practices.
- Incident response procedures to detect, assess, and manage data breaches, including notification to the National Privacy Commission within 72 hours of discovery where required.
While apk7 implements robust security measures, no system is completely immune to security incidents. We encourage you to use a strong, unique password for your apk7 Account and to enable any available multi-factor authentication features. If you notice any suspicious activity on your Account, contact our support team immediately.
Cookies & Tracking Technologies
apk7 uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyse platform usage. The following categories of cookies are used:
- Strictly Necessary Cookies: Essential for the operation of the apk7 Platform, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting core platform functionality.
- Functional Cookies: Used to remember your preferences, such as language settings and display options, to provide a personalised experience on return visits.
- Analytical Cookies: Used to collect aggregated, anonymised information about how players interact with the apk7 Platform, enabling us to identify performance issues and improve the user experience.
- Security Cookies: Used to detect and prevent fraud, bot activity, and suspicious access patterns on the Platform.
You may configure your browser to refuse or delete cookies; however, disabling certain cookie categories may impair the functionality of the apk7 Platform. Where we use analytical or non-essential cookies, we will seek your consent through an in-platform cookie consent mechanism, which you may update at any time.
Your Rights Under Philippine Data Privacy Law
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by apk7:
- Right to Be Informed: The right to be informed about how your personal data is collected, used, stored, and shared, as set out in this Privacy Policy.
- Right of Access: The right to request a copy of the personal data we hold about you, including information about the purposes for which it is processed.
- Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by apk7.
- Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to applicable retention obligations under Philippine law.
- Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
- Right to Withdraw Consent: Where processing is based on your consent, the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
- Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe apk7 has processed your personal data in violation of the Data Privacy Act.
To exercise any of these rights, please contact the apk7 Data Protection Officer using the contact details in Section 14. We will respond to all verified requests within thirty (30) calendar days in accordance with NPC guidelines.
Children's Privacy
The apk7 Platform is strictly intended for individuals aged twenty-one (21) years and older, in accordance with Philippine gaming regulations. apk7 does not knowingly collect personal data from individuals under the age of 21. Access to real-money gaming features requires identity verification that confirms compliance with this age restriction.
If apk7 becomes aware that personal data has been collected from an individual under the age of 21 without appropriate verification, we will take immediate steps to suspend the relevant Account, delete or anonymise the associated personal data to the extent permitted by law, and return any deposited funds in accordance with applicable regulations.
Parents or guardians who believe their child has created an apk7 Account without authorisation should contact our support team immediately at [email protected].
Cross-Border Data Transfers
In the course of providing the apk7 Platform and its associated services, your personal data may be processed or stored on servers located outside the Philippines — for example, by international game software providers or cloud infrastructure partners.
Where such cross-border transfers occur, apk7 ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act and NPC regulations. These safeguards may include standard contractual clauses, data processing agreements requiring the recipient to maintain equivalent data protection standards, or transfers to countries recognised as providing an adequate level of data protection.
By using the apk7 Platform, you acknowledge that your personal data may be transferred internationally as described in this section, subject to the protections described herein.
Updates to This Privacy Policy
apk7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Where material changes are made, we will notify active Players via the email address associated with their Account or through a prominent notice on the apk7 Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent changes were made. Your continued use of the apk7 Platform following the effective date of any updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how apk7 protects your personal data.
Contact & Data Protection Officer
apk7 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and for handling data subject rights requests and privacy-related enquiries.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by apk7, please contact us through the following channels:
- Email: [email protected] — mark your subject line as "Data Privacy Request" for faster routing to our DPO team.
- Live Chat: Available 24/7 through the apk7 Platform. Select "Account & Privacy" from the support menu for privacy-related queries.
We will acknowledge all data privacy requests within five (5) business days and aim to resolve them within thirty (30) calendar days, as required by NPC regulations. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.
National Privacy Commission: The NPC is the independent government body responsible for administering and implementing the Philippine Data Privacy Act. If you wish to lodge a formal complaint about apk7's data processing practices, you may do so through the NPC's official channels in the Philippines.
Play on a Platform That Respects Your Privacy
At apk7, your personal data is protected by 256-bit encryption, strict access controls, and full compliance with Philippine data privacy law. Play with confidence knowing your information is in safe hands. Must be 21 years of age or older to participate.